HALKBANK SUSTAINABILITY REPORT 2017

SUPPORT FOR CUSTOMERS

We create solutions that will facilitate the access of our customers to financial services.

 

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With 963 branches and 17,851 employees we work to provide interrupted services for our customers

 

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By the end of 2017, the number of Digital Banking customers of Halkbank reached 1.6 million,
with an 35% increase compared to previous year.

 

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In 2017, Halkbank ranked 2nd among Public and Private Banks in the “complaint- index”, which serves an important indicator for customer satisfaction in the banking industry.